Return & Refund Policy

At SnapCart, we want you to be satisfied with your purchase.

---

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect

• The product is unused and in original packaging

---

2. Return Timeframe

Returns must be requested within 3–5 days of delivery.

---

3. Refund Process & Timing

Once your return is approved and inspected, refunds will be processed within 5–7 business days to your original payment method.

---

4. Exchange Options

We offer replacement or exchange for eligible products, subject to availability.

---

5. Damaged / Defective Products

If you receive a damaged or defective item, contact us within 48 hours with proof (photos/videos) at:

heysnapcart@gmail.com

---

6. Non-Returnable Items

The following items are not eligible for return:

• Personal care products

• Innerwear

• Used or damaged items (not due to our fault)

---

7. Return Shipping Costs

• If the return is due to our error → Free return

• If not → customer may bear shipping charges

---